As VisaCuba continues to process Cuban tourist eVisas, we’ve received numerous inquiries about how the system works. A few weeks into offering this service, we're excited to share some key insights, tips, and common questions. Whether you’re planning a holiday to Havana or exploring the rich culture and history of Cuba, obtaining an eVisa is essential. Here's what you need to know:
What is the Cuban Tourist eVisa?
The Cuban eVisa is an electronic code that you will use to complete the Advanced Travel Information process on the D'Viajeros platform before your trip. This code is not a physical document, but it is required to validate your travel eligibility before departure. The process may sound complex, but it’s pretty straightforward if you follow the steps correctly!
Completing the D'Viajeros Form: The Final Step
Once you’ve received your Cuban eVisa code, you'll need to fill out the D'Viajeros form within 48 hours of your departure. This form is mandatory and must be presented to both your airline and Cuban authorities upon arrival. While printing it isn’t required, it’s a good idea to have a hard copy just in case.
📝 Important Tip: Make sure that you see your visa code in the D'Viajeros form. While it is possible to complete the form without a visa code, this will result in complications—airlines will then require you to have a physical tourist visa before boarding.
To fill out the D'Viajeros form:
1. Visit the link we provide with your eVisa code.
2. Enter your details, ensuring your visa code is included.
3. Submit it and receive your confirmation to show at the airport and when you land in Cuba.
If you need to view the form in another language (it defaults to Spanish), head to the main D'Viajeros site, select your language, and then revisit the specific link with your code.
Common Questions about the Cuban eVisa
Q: Can US citizens apply for the Cuban tourist eVisa through VisaCuba?
A: Yes! We have successfully issued eVisas for American citizens, including those departing from the USA. If you're travelling from Miami, New York, or elsewhere, you're eligible to apply. Get started by visiting [VisaCuba](https://visacuba.com/visa-cuba-pink-tourist-card).
Q: I didn’t receive a confirmation email. What should I do?
A: Please check your junk or spam folder. After submitting your application, we clearly advise users to verify their inboxes, as sometimes automated emails can end up in the junk folder. If you still don’t see a confirmation, feel free to contact us, and we’ll be happy to assist.
Why the eVisa System is Here to Stay
One common concern we've heard is about the lack of a physical visa. Many travellers feel more comfortable with something tangible, like the traditional **green paper visa**. However, this system is being phased out globally, and tour operators, including VisaCuba, no longer offer them. The eVisa process is now the norm.
One inconvenience is that your eVisa code can't be validated until the D'Viajeros form is completed, which can only happen within 48 hours of departure. This has led to some understandable discomfort, as travelers want reassurance well before their trip. We are actively passing along feedback to Cuban authorities, hoping for more flexibility in the future.
However, it is crucial to **see your eVisa code** when you complete the D'Viajeros form. If not, the airline may refuse to let you board without a physical tourist visa. As physical visas are being phased out, it’s essential to follow the eVisa process properly to avoid delays or denied boarding.
Rest assured, the eVisa is valid, and you can travel confidently knowing you are covered.
Your Feedback Matters
While the current system is functional, we are always open to suggestions. We understand that the transition to digital systems can be confusing, and we aim to make the process as simple as possible. If you experience any difficulties or have feedback on how we can improve, don’t hesitate to reach out. We're committed to refining the process and making sure every traveller has a smooth journey to Cuba.
🌟 **Planning a trip to Cuba?** Apply for your eVisa today at VisaCuba, and feel free to contact us if you have any questions or need assistance. Cuba is waiting!